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Writer's pictureHalit Kilci

DISTANCE SALES AGREEMENT


  1. PARTIES

This Agreement is executed between the parties listed below under the terms and conditions set forth:

A. ‘BUYER’ (referred to as "BUYER" in this Agreement)

Full Name:

Address:

B. ‘SELLER’ (referred to as "SELLER" in this Agreement)

Full Name:

Address:

By accepting this Agreement, the BUYER acknowledges that by confirming the order, the BUYER is obligated to pay the price of the order and any additional costs such as shipping charges, taxes, and other specified fees, and the BUYER confirms that they have been informed of this.

  1. DEFINITIONS

In the application and interpretation of this Agreement, the following terms shall be understood to mean the explanations given next to them:

MINISTER: The Minister of Customs and Trade, MINISTRY: Ministry of Customs and Trade, LAW: The Law No. 6502 on the Protection of Consumers, REGULATION: The Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188), SERVICE: Any consumer transaction related to providing goods or services other than the provision of goods, for a fee or benefit, SELLER: The company that provides goods to the consumer in the course of commercial or professional activities or acts on behalf of or for the account of the seller, BUYER: A natural or legal person who acquires, uses, or benefits from a good or service for purposes other than commercial or professional purposes, SITE: The website of the SELLER, ORDERER: A natural or legal person who requests a good or service through the SELLER's website, PARTIES: The SELLER and the BUYER, CONTRACT: This Agreement entered into between the SELLER and the BUYER, GOODS: The tangible items or the non-material goods prepared for use in an electronic environment, such as software, audio, video, and similar products.

  1. SUBJECT

This Agreement regulates the rights and obligations of the parties regarding the sale and delivery of the product, which the BUYER has ordered electronically through the SELLER’s website, as per the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts. The listed prices on the site are the sales prices. The advertised prices and promises remain valid until an update or change is made. Prices announced for a limited time are valid until the specified end date.

  1. SELLER INFORMATION

Title:Address:Phone:Fax:Email:

  1. BUYER INFORMATION

Person to be delivered to:Delivery Address:Phone:Fax:Email/Username:

  1. ORDERER INFORMATION

Full Name/Title:Address:Phone:Fax:Email/Username:

  1. PRODUCT/PRODUCTS INFORMATION SUBJECT TO THE AGREEMENT

7.1. The basic features of the product(s)/service(s) (type, quantity, brand/model, color, number) are published on the SELLER’s website. If the SELLER has launched a campaign, the basic features of the relevant product can be reviewed during the campaign period.

7.2. The listed prices on the website are the sales prices. These prices remain valid until updates or changes are made. Prices listed for a limited time are valid until the specified duration ends.

7.3. The total sales price of the product or service, including all taxes, is shown below:

Date:Product NameQuantityTotal Product PricePayment Method: iyziPayTotal

7.4. The shipping cost (if applicable) will be paid by the BUYER.

  1. INVOICE INFORMATION

Full Name/Title:Address:Phone:Fax:Email/Username:Invoice delivery: The invoice will be delivered along with the product to the delivery address.

  1. GENERAL PROVISIONS

9.1. The BUYER agrees, declares, and undertakes that they have read the basic characteristics, sales price, payment method, and delivery information of the product subject to the Agreement on the SELLER's website and have provided the necessary confirmation electronically.

9.2. The product will be delivered to the BUYER or the person/institution designated by the BUYER, within the time stated on the website, not exceeding the statutory 30-day period.

9.3. The SELLER agrees to deliver the product in accordance with the characteristics specified in the order, including any warranty documents, user manuals, and other necessary information in compliance with the legal requirements.

9.4. If the product or service becomes impossible to provide, the SELLER will inform the BUYER within 3 days and refund the total amount within 14 days.

9.5. The BUYER agrees that if the product’s price is not paid or the payment is canceled, the SELLER’s obligation to deliver the product will terminate.

9.6. If the product is returned after delivery due to unauthorized use of the BUYER’s credit card, the BUYER agrees to return the product within 3 days at the SELLER’s expense.

9.7. In cases of force majeure, the SELLER will inform the BUYER and the BUYER has the right to cancel the order, request an alternative product of the same price and quality, or request a delay in delivery.

9.8. The BUYER acknowledges that once the product is delivered and found undamaged, the product is considered accepted.

9.9. The SELLER may contact the BUYER using the information provided by the BUYER for communication, marketing, and other purposes.

9.10. The BUYER should inspect the product upon receipt and refuse to accept any damaged or defective goods.

9.11. The BUYER must provide any requested documentation or information if there is a discrepancy between the orderer and the credit card holder.

9.12. The BUYER guarantees the accuracy of the personal information provided during registration and agrees to indemnify the SELLER in case of any loss caused by incorrect information.

9.13. The BUYER agrees to comply with all applicable laws when using the SELLER’s website.

9.14. The BUYER agrees not to misuse the SELLER’s website for illegal purposes or in a way that may cause harm to others.

9.15. The SELLER’s website may contain links to third-party sites, but the SELLER does not guarantee the content or security of these external sites.

9.16. The BUYER is liable for any legal consequences of violations and agrees to hold the SELLER harmless from any damages resulting from such violations.

  1. RIGHT OF WITHDRAWAL

10.1. The BUYER has the right to withdraw from the contract without any legal or penal liability within 14 days from the date of delivery, by notifying the SELLER.

10.2. To exercise the right of withdrawal, the BUYER must send written notification to the SELLER within the 14-day period and return the product unused, along with its packaging and any accompanying accessories, to the SELLER.

  1. PRODUCTS THAT CANNOT BE RETURNED

The right of withdrawal does not apply to products that are customized according to the BUYER’s specifications, perishable goods, or products that cannot be returned due to hygiene or safety reasons, such as cosmetics, personal care products, swimwear, etc.

  1. DEFAULT AND LEGAL CONSEQUENCES

If the BUYER defaults on payment, they will be responsible for the interest charges and any costs incurred due to the default.

  1. JURISDICTION

In case of disputes arising from this Agreement, the consumer may apply to the consumer arbitration board or consumer court in their place of residence.

  1. ENTRY INTO FORCE

By confirming their order, the BUYER agrees to all the terms of this Agreement. The SELLER shall notify the BUYER of any changes to these terms in due time.

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